PATIENT SATISFACTION SURVEY

PATIENT SATISFACTION QUESTIONNAIRE COMMENTS.

THE FOLLOWING ARE SOME OF THE COMMENTS MADE BY PATIENTS REGARDING THE SERVICES THAT WE PROVIDE.

"The all round services provided by your Practice is nothing short of excellent.  Having had problems with other Practices in the past I immediately returned to yours". M Smart

"You have your Practice pretty well covered in all aspects provided.  I have been coming to your Practice for many years and would never consider going anywhere else. I am always made to feel comfortable and put at ease by a happy cheerful staff.  The Eye Examination is excellent and Mr McLeish took his time explaining every little detail.  I would highly recommend this Practice. The score of 10 is simply not enough in my eyes".

The Receptionists are very friendly and welcoming. Mr McLeish is also very personable and professional.  I leave the Practice without any worries that he has been thorough and is confident in what he is telling me (he knows what he is talking about)".

"Excellent professional service all round".

"Although I don't need glasses, it is great to see lots of new frames and a great variety of styles".

"Staff went to a lot of bother to get what I wanted.  Go to the Top of the Class, in other words 1st class optician and 1st class staff". P Bradley

"Always a very pleasant experience. Friendly greeting on arrival, confidence in Mr McLeish to give expert eye care". K Espie

"Have been with this Practice for many years and have always found it very friendly".

"The Staff were very pleasant and very helpful, Mr McLeish was 10/10".

P.S. Thank You.

"I feel your shop provides an excellent service, perhaps best described, as you are made to feel personally important whilst receiving efficient service".  G Parker

"Could not fault anything at McLeish's Practice, staff very helpful". W Hogg

"This is my first time at the Practice and was very impressed.  I couldn't have been made more welcome and comfortable.  Staff very helpful. Mr McLeish made me feel very relaxed and gave me a first class examination. Best yet and spectacles just great".  A Smith

"I have been a patient with your Practice for around 30 years and have always received excellent attention.  I would never consider moving to another Practice". D Welsh

"This is my first visit and made to feel very welcome, felt like I new them for years, also very comfortable. I could not fault the choice or range of frames and the cost was good, within my budget.  I am very satisfied". R Chisnall

"Front desk staff very helpful". B McKechnie

"A superb, professional and caring wee firm. All tens". T Adams

"The Practice was a joy to visit, all the staff friendly and helpful.  Mr McLeish's attention to detail is excellent". M Denholm

"Being a first time visit I was very pleased with all aspects of the service.  Staff were helpful and Mr McLeish was very professional, I would definitely recommend to others".              

"The service was top class". R Holligan

"Staff friendly, efficient, helpful and polite, helped with frames advice". T Archibald

"My mother wishes you to know she finds your service excellent in every way and thanks you".

"Your service is remarkable, could not get it anywhere else". I Bonnar

"Always made welcome, friendly service. Thanks".

Mr & Mrs Shuter