To get an insight of our Practice, below is some of the comments made by patients.

My family and I have been attending Ivar for many years. Ivar has a great manner with the kids and made their appointment fun but also explained everything to them. My new glasses are fab so also thanks to Helen and Gwen for their advice and help! What a choice of frames!! We would recommend visiting Ivar, he is thorough and explains everything really well.

I and my family have been patients of this practice for over twenty years. I have always found them very friendly and helpful.
3 years ago, I changed from wearing glasses/monthly contact lenses to nocturnal lenses and I can’t believe the difference! I found them challenging for the first week until I got used to wearing hard lenses, having never worn them before, but the bonus of not needing any lenses/glasses at all during the day was worth it. I would definitely recommend anyone to try them and “see” the difference!

I have been going to see Mr McLeish for years, and couldn’t ask for a better service! Mr McLeish and his staff are lovely, they even remembered myself and my daughter when they met for the first time at 2weeks old. I Had the OCT scan for the first time today, it’s really amazing what it can do.

I’ve been going to Mr McLeish for years and couldn’t ask for a better service! Had the OCT scan for the first time today and it’s really amazing what it can do – everyone should definitely get it done.

After a really bad experience with hard contact lenses 20 odd years ago I thought I’d be stuck with glasses forever! then I heard about nocturnal contact lenses and couldn’t quite believe they could be as good as they sounded – 6 months on I’m delighted with them, best decision ever! The testing and fitting process was reassuringly thorough and every step was explained, staff at IJ McLeish were really supportive throughout.

So impressed with my new Orthok nocturnal contact lenses. No more glasses after just 1 week, 20/20 vision after 2 weeks, now 6 weeks on & have never been happier. Thanks so much to Mr McLeish & lovely staff, best decision I ever made!

Been going to I J McLeish Opticians for over thirty years for my eye care and still very happy with the care I get. Peace of mind that my eyes are healthy and for over six years been wearing my prescribed contact lenses especially made for over night wear and in the morning my distance vision is so good I don’t need to wear my glasses. Its the nearest thing for me to having laser eye surgery. Just contacts no operation to get my 20 20 vision.

I had never heard of nocturnal lenses before, but after trying them I have never looked back! Highly recommended if you don’t like wearing glasses.

Went today to have my eyes tested as it had been a long time. The service and equipment used here is fantastic!!

Been going here for years now staff just great with myself and my daughter who has adhd x

Very friendly staff…professional and good prices.

Altogether a fantastic and professional service from friendly staff

Wouldn’t go anywhere else always first class service x

EXCELLENT SERVICE FOR 20 YEARS WITH FRIENDLY COMPETENT STAFF.

Comments made by some of our patients.

 

Patient Survey Results – 2018

Questions Asked Patient Satisfaction
Ease of Booking an Appointment 97.14%
Staff Helpful 99.03%
Staff Smart 98.09%
Made Welcome 97.60%
Made Comfortable 98.45%
Aspects of Eye Exam 97.10%
Questions 98.52%
Frame Styles 80.00%
Cost of Specs 89.93%
Dispensing Satisfaction 94.81%
Practice Appearance 88.12%
Expectations Met 96.52%
Level of Service 97.06%
High level of Service Maintained 96.43%
Recommend Us 96.52%

These percentages have been calculated from Patient Satisfaction Questionnaires completed and returned